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Author Topic: Attention: Ratio and other tech savvy people  (Read 931 times)

Bastian

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Attention: Ratio and other tech savvy people
« on: Jan 25, 2013, 07:12 AM »
(This is a copy/paste of something I posted on another board recently, but was wondering if anyone here might be able to help me out.  Seriously, I am out of ideas at this point.  The only thing left I can think of to try is a total reformat, but I just did that so recently that I'd rather avoid doing it again.)

Alright so I thought I had come across my lifetime's fair share of completely random problems, but I've been hit with another one. I play SWTOR and Borderlands 2 mainly, and occasionally stream them to twitch.tv.

My problem is that I can't do this anymore, because when I have the stream on (and ONLY when I have the stream ONLINE), my USB ports will periodically lock up. The lights on my g9x go out, and my keyboard and the mouse lose responsiveness for a varying amount of time. Sometimes it's for a half-second, sometimes its upwards of a minute. Sometimes I heard the sound of a USB being disconnected, sometimes I don't. The bottom line is games are unplayable when this happens, and it kind of negates the point of streaming.

The dumbfounding part about this is that it ONLY happens while my stream is enabled. As soon as I turn it off, everything works flawlessly. It used to happen during local video recording too (FRAPS, Bandicam) but it doesn't seem to be happening anymore.

A list of things I have tried:
-Updating Motherboard BIOS to latest version
-Installing latest Chipset drivers
-Installing latest related drivers (USB, etc) via Windows Update
-Changing the USB ports that my mouse/keyboard are plugged into
-Testing for the problem with nothing but the mouse or nothing but the keyboard plugged in. No dice, it still happens.
-Made sure selective USB suspend was disabled in power management.
-Ensured in Device Manager that USB ports could not be disabled to save power.
-Tried different mice and keyboards.

Seriously, am I missing anything here? I am totally dumbfounded. I will have the metaphorical babies of anyone who can help me with this.


And I disappear, a ghost admidst the combat, preparing to strike.
It was your own fault; You should have paid attention and looked through the lie.
A most confused death, dead before he even knew where I struck from.
Farewell foolish thing.  Know that you have been deceived, as your soul moves on.

Crabbok

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Re: Attention: Ratio and other tech savvy people
« Reply #1 on: Jan 25, 2013, 08:42 AM »
YOu say this only happens when your stream is enabled, well that sounds like it's the problem right there.   Whatever you are using to stream is causing the problem.   If I were you I'd look at whatever software you are using to stream, and either change versions, or upgrade to a more recent patch, or something like that. 

  Not saying the software is BAD, but the software could have some kind of conflict with your motherboard, thus messing with your USB. 

Ratio

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Re: Attention: Ratio and other tech savvy people
« Reply #2 on: Jan 25, 2013, 02:46 PM »
No clue.

Having said that, the first thing that I would do is find a powered USB hub and plug everything into that just to make sure it isn't a power delivery issue. If you have more than one USB controller, I'd plug the hub into a port on each one to make sure that it isn't a single controller that's out. If none of that checks out and you have an open expansion slot, you can find USB controller cards for a couple of bucks if you poke around and try that out--or try a cheap ethernet expansion card to insure that the USB and ethernet controllers are isolated.

And all that being said, I have a computer that sends a sleep signal to the monitor every time a thumb drive is plugged into any USB port on it, and nothing will then wake the monitor up aside from interrupting its power, so... There's that. I've certainly seen inexplicable USB related things before that I have not been able to solve in a satisfactory manner.
Happiness is when you play a game so well that people call you a hacker.

There are two types of people in the world, those who can extrapolate from incomplete information.

Conrad

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Re: Attention: Ratio and other tech savvy people
« Reply #3 on: Jan 25, 2013, 06:18 PM »
Powered USB hub is a good call, could be your PSU isn't capable of handling peak power requirements.  Do you have a capture card?  If so, take it out, then try.

 

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